Shipping policy

Last updated: April 1, 2025

At Bows and Knots Co., we strive to ensure a smooth and enjoyable shopping experience. Below is an overview of our shipping policy, which includes important information about processing times, shipping methods, and costs.

Processing Time ⏳

Once your order is placed, we aim to process and ship your items within 3 business days. Custom orders vary. Orders are not processed on weekends or holidays. You will receive an email notification once your order has shipped, along with tracking information if available. 📧

Shipping Rates & Delivery Times 🚚

We offer a variety of shipping options to meet your needs. Shipping costs and delivery times depend on the shipping method selected and the delivery address. The available shipping methods will be displayed at checkout, and you can choose the option that works best for you.

Shipping rates are calculated based on the weight of your order and the destination. You can view the exact shipping cost at checkout. 💰

Domestic Shipping

We currently ship within the United States, including Alaska and Hawaii. Standard shipping is available to all U.S. addresses, with expedited and overnight options available for faster delivery.

International Shipping 🌍

We are offering international shipping to select countries. Please note that international orders may be subject to additional customs fees, taxes, or duties, which are the responsibility of the customer. We are not responsible for any delays or additional costs due to customs processing.

Lost or Damaged Items 🚨

While we take great care to ensure that your order arrives in perfect condition, occasionally, issues may arise. If your order is lost or damaged in transit, please contact us within 7 days of receiving the tracking information, and we will assist you with a solution📩

Address Accuracy ✍️

Please ensure that the shipping address provided is correct. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses. If you notice an error in your shipping information after placing the order, please contact us immediately at getintouch@bowsandknots.com, and we will do our best to correct it before your order ships. 🏠

Order Modifications and Cancellations ✂️

If you need to modify or cancel your order, please reach out to us as soon as possible at getintouch@bowsandknots.com. Once an order has been processed and shipped, we are unable to make changes or cancellations. 🔄

Returns and Exchanges 🔄

For information on how to return or exchange your items, please refer to our Return Policy.